Version: 19/10/2017 ©
If you do not permit us to collect, hold, use and disclose your Personal Information, you may be unable to use some or all of our Services. Where we need to collect, hold, use or disclose your Personal Information in order to provide a Service, it is a condition of your use of that Service that you provide us: (i) the Personal Information we require in order to provide that Service; and (ii) the right to hold, use and disclose it in the way needed to provide that Service.
Use of your Personal Information
Collection of Personal Information:
We may collect and hold certain personal information about you, including your name, address, date of birth, telephone number, e-mail, other contact information, device data (including serial number, model name), password, and credit card or other payment details (collectively, 'Personal Information'). We may collect your Personal Information from you (such as when you use our Services, including when you make purchases through this website and log into the connected device services), the devices you use to access the Service, or the service provider that provide our call centre services, and the agent that handles our warranty claims.
Where a rule of law requires that we collect personal information from you, we will take reasonable steps to inform you of the name and nature of that rule of law and whether supplying that information is voluntary or mandatory.
Storage of Personal Information:
We may hold and process your Personal Information in your home country or overseas, and on our own information technology systems or on systems owned by third parties that may hold and process your Personal Information on our behalf. Our and the third parties' systems are located in countries including the USA, China, Taiwan, Australia, New Zealand and the Philippines. The MiLuxy Australia entity that holds your Personal Information is the entity set out in the Contact Details section applicable to the country in which you acquired the relevant product or Service. Our Contact Details are at the end of this policy.
A cookie is a piece of data stored on a computer or other device that runs an internet browser. It can contain information about you, your computer or device, your browser, your session, the websites you visit, and other information about you or others who use, or have used, the computer, device and/or browser you use to access the internet.
Most or all browsers permit you to disable or reject cookies. You can do this by setting the preferences in the browser. If you set the browser you use to reject cookies, you can use the Services, but you may not be able to use the full functionality of one or more of the Services or it may take additional time to utilise such functionality.
If you are logged onto our website/s, we may be able to determine that information collected by a cookie relates to you.
Use of Personal information:
We may collect, use, hold and disclose Personal Information about you for a number of purposes, including: (i) to register you for, and facilitate your use of, Services we provide, and to manage your account in relation to those Services; (ii) the administration of our Services, including but not limited to promotions and competitions; (iii) the performance of any agreement we have with you, including the processing of your orders and your payments to us; (iv) shopping preferences analysis which enables us to provide you a more personalised browsing experience when using a website, to review, develop and improve our products and Services and to enable us to provide you and other customers with relevant information; (v) to communicate with you, including to keep you informed of products and Services which we consider may be of interest to you (including by providing information about local businesses onto your device); and (iv) any other purposes we indicate to you at the time of collecting the Personal Information.
We may communicate with you by e-mail, telephone, mail, through a device, or by any other means. Should you not wish to receive communications from us, please follow the opt-out procedure in the relevant communication, or contact us using the Contact Details at the end of this policy.
Third Party Information:
We may supplement the information that you provide to us with information that we receive from third parties.
We may engage third party payment providers to administer and process your payment card details in order to complete any purchase that you make through a Service.
Disclosure of Your Information
In response to a request in connection with the investigation of any suspected illegal activities, we may disclose any information and data relating to you (including Personal Information) to the police or any regulatory or government authority including and not limited to law enforcement agencies, unless we are not permitted by law to do so. Typically, regulatory or government authorities provide us with a device and request information about the device's movements.
We may give Personal Information about you to the following companies and organisations who may use it for the same purposes as set out above or as otherwise permitted by law or authorised by you:
- to related companies of MiLuxy Australia, including MiTAC International Corporation;
- to employees, agents and third party service providers of MiLuxy Australia, its related companies and other approved third parties to administer any accounts, provide products and services requested by you (now or in the future) and maintain our mailing lists, websites and other Services;
- to agents and third party service providers who (on our behalf) profile your data so that we may tailor the products and services we offer to your specific needs;
- to other organisations for the administration of our promotions or competitions;
- to anyone to whom we transfer our rights and duties under any agreement we have with you;
- to persons to whom we are required or permitted by law to disclose your Personal Information; and
- to anyone else authorised by you.
Outside your home country
As we endeavour to take all reasonable steps to protect your Personal Information, we will treat such information in strict confidence. However, we cannot guarantee the security of the internet. You accept the inherent security risks of providing information and dealing online over the internet and, to the extent permitted by law, will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.
We undertake steps to protect your Personal Information and to make online shopping as secure as possible.
Managing your Personal Information
Access and correction of Personal Information
You have the right to request to access and correct the Personal Information that we keep about you. To do so, please contact us using the Contact Details at the end of this policy.
If you think we have breached applicable privacy laws, please write to us at the address below. We will investigate any complaint and will notify you of the making of a decision in relation to your complaint as soon as is practicable after it has been made.
Third Party Websites
Links on our websites or accessible through our other Services to websites that are operated by third parties are provided solely as a convenience to you. If you use these links, you will leave our website or other Service. MiLuxy Australia has not reviewed all of these third-party sites and does not control and is not responsible for any of these sites or their content. Thus, MiLuxy Australia does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any third-party websites, you do this entirely at your own risk.
Our contact details are as follows.
In Australia and New Zealand: firstname.lastname@example.org
MiTAC Australia Pty Ltd
Attention: ecommerce Manager
Locked Bag 5010
Gladesville NSW 1675